Refund Policy

1. Project Deposits

Projects may require an upfront deposit before work begins. Deposits are generally non-refundable once planning or design work has started, unless otherwise agreed.

2. Cancellations

If you cancel a project, reasonable fees may be charged for work already completed or costs incurred up to the date of cancellation.

3. Changes to Scope

Changes requested after a project has started may affect timelines and pricing. Any additional work will be quoted and agreed before we proceed.

4. Service Issues

If you believe there is a problem with the service delivered, please contact us as soon as possible so we can review and attempt to resolve it.

5. Contact

For any refund-related questions, please contact: mpendulo2020duma@gmail.com